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Use Of Positive Language to Connect With People

April 6, 2021 | Blog

Positive experiences and language is really important to help people relate and feel comfortable. One way we are able to connect with people, especially those with cognitive differences, is through positive affirmations guided by our Care Flower Program. When people use positive language it can help change peoples lives, boost their self esteem, and their feelings of happiness. Here are some ways positive language can affect people.

Positive language

How positive language can affect people with dementia and Alzheimer’s.

Dementia is a term to describe the loss of memory, language, problem-solving, and other abilities involving thought. Dementia is a general term, not a disease itself. Alzheimer’s is a disease that falls under the definition of dementia. About 60-80% of cases of dementia are caused by Alzheimer’s. Alzheimer’s affects memory, thinking, and behavior. This disease’s biggest risk factor is old age, the majority of people with Alzheimer’s are 65 and older.

Caregivers caring for patients with dementia often try to focus on what the person can’t do, rather than what they are able to do.  It is important to understand the person’s strengths and from those learn how to communicate and connect easier. Positive language and affirmations are also a great way to connect with a person with dementia. Studies show that positive language can help a patient’s overall quality of life. A huge component of dementia is that in fact people with it can have personality changes and feelings of frustration. Knowing that, caregivers will offer soothing and calming words of positivity when the patient is acting negatively to show that they understand their frustration. Offering compliments and words of encouragement can help not only calm the patient with dementia but also help connect the caregiver and give them a feeling of trust.

Spring Hills Care Flowers

Dementia can be a scary condition, often marked by the progression of memory loss, confusion, and anxiety. The assisted living facilities and homecare providers of Spring Hills are dedicated to providing the best possible care to each resident, customized to their unique needs. Taking a holistic approach, we strive to look at the person, not just the disease from which they suffer, while using positive language to help strengthen our connection to our residents. In order to reflect this mentality within the memory care we provide, we implement dedicated C.A.R.E. standards, which includes our unique Care Flower system. Within this system, we are able to better identify the various needs of each patient, detached from often overwhelming medical terminology and impersonal care. Implementing flowers is another positive attribute that lessons the intimidation of the disease as well. Flowers are known to be bright colorful, smell good, and put smiles on peoples faces. When talking about dementia and Alzheimer’s, people tend to have negative feelings about what it can mean.  We strive to keep a positive outlook for not only our associates, but our residents and families as well. Here are simple reminders for common behaviors and how to positively respond through our Care Flowers:


Violets are those who constantly like to be doing something. They appreciate being given choices when it comes to daily tasks and habits and still often display a healthy sense of cognitive clarity. Our caregivers work with these residents to help them make the most appropriate decisions through the day, while ensuring they are provided with the care and attention they need.


Daisies go back and forth between episodes of high and low sensory sensitivity. At the high end of the spectrum, they may exhibit behaviors like clenching their jaws or stomping their feet, which can often be mistaken for anger, though usually indicate that a need is being unmet. Our team will do everything we can to determine what that need is so that we can quickly rectify the issue.


Roses thrive on routine and order, with schedules helping them to get through their days. We do our best to provide structured tasks and activities to those in this phase, providing them with a sense of independence that helps them feel a bit more in control of their surroundings.


Irises tend to have difficulty with fine motor skills, so they may need more assistance than others with their daily tasks. Our team will always be on hand to help them accomplish what they need to, doing so in a way that keeps them independent and engaged. Though they may display difficulties with fine motor skills, Irises tend to have a great sense of rhythm and respond well to music! We often encourage them to take part in our music therapy programs.

Morning Glories

Morning Glories tend to fall in the later stages of dementia and often appear to be trapped within their own mind. Sometimes, they display difficulty when interacting with others. To help them feel happy and relaxed, our caregivers take special care at treating morning glories with compassion and understanding.

Spring Hills Memory Care

As specialists in memory care, we believe everyone’s life is a special story. In our Spring Cottage Memory Care Environments and Poet’s Walk Spring Hills Memory Care Communities, to honor that story is to join those with Alzheimer’s disease, dementia, or other forms of memory impairments where they are in their story of life. Our holistic approach goes far beyond supervision. Our goal is to encourage their abilities, joining them on their journey. Our unique approach acknowledges residents’ need for both privacy and community engagement, provides focused and appropriate stimulation, and encourages the participation of loved ones. Each day is carefully planned by our caring and highly-trained staff to support residents as they participate and live to their highest potential. You can trust our team to take varying approaches depending on your loved one’s needs, to deliver attentive, personalized care. We do this by categorizing residents according to their cognitive and emotional needs so we can offer more supportive and respectful home care at all times. This optimizes residents’ ability to be independent and increases opportunities for social interaction.

At Spring Hills our caregivers work diligently to give the best care possible. No matter the progression of your loved one’s dementia, our caring team can offer the assistance they need most, now and in the future. During this trying time, it is essential to keep a positive mindset whether treating patients, or just in your everyday life. The impact positive language can have on a person is extraordinary. Our goal at Spring Hills is for every resident to Live Happy. With our therapies, memory care approach, and more, we are prepared to achieve that goal everyday and continue our unwavering commitment to enhance the life of each resident.

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