The ability to search for information about our health is both a great asset and great liability. Although it can be beneficial to you in certain instances, this knowledge has created a barrier between healthcare providers and patients. Even though there are countless home remedies, ‘miracle supplements’, the thought that you can diagnose yourself with major diseases on WebMd, and the influence of the media, especially during the COVID-19 pandemic, it is still best practice to consult with healthcare providers for your diagnosis and trust in their treatment plans.
Widespread mistrust has seeped into the healthcare industry and is causing lack of trust. Studies have shown that in the current circumstances of COVID-19 only 57% of people believe that doctors care about a patient’s best interests. So why is it so hard for people to trust their healthcare providers?
Why is there so much distrust?
One of the main reasons why people do not trust their healthcare providers is due to media trends that portray doctors as untrustworthy. The media is extremely powerful due to its ability to reach a great number of individuals all around the world. And in the midst of a pandemic, the media has been at the forefront of every development, covering every negative story to increase viewership. We’ve all seen the big stories about doctors being arrested for fraud or for harassing their patients or most recently people drinking substances that had certain chemicals in them thought to cure COVID-19. Unfortunately, the stories about the good healthcare providers often get overlooked and don’t get as much attention from the press.
Did you know that trusting your healthcare provider can have better outcomes? A 2017 peer-reviewed study explained that patient who trusts healthcare professionals “are more satisfied with their treatment, have fewer symptoms and pursue healthier behaviors.” Similarly, to trust in a relationship, it is very important to have that same trust with your healthcare provider. According to an article published by Modern Healthcare “There are varied definitions of trust, but they frequently reflect a consistent set of attributes, such as competence, integrity, transparency, compassion, reliability, confidentiality and vulnerability.” Therefore, if you’re looking to rebuild trust with your healthcare professional, consider making trust the initial topic of conversation with your provider.