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Spring Hills Home Care Services Welcome Home Program Ensures Smooth Transition for Clients

September 13, 2019 | Blog

Cherry Hill, NJ (September 13, 2019) –Spring Hills Home Care Services’ Welcome Home Program is successfully eliminating the ill effects of transfer trauma in seniors as they move through the health care system. Transfer trauma can occur when an individual must adapt to a new health care situation, whether it be adjusting to the sudden need for more home care or a move to a new place, and it contributes to health problems and hospital readmissions, particularly among seniors.  The Welcome Home Program provides concierge level services that are implemented during the first 72 hours of the new care arrangement, when transfer trauma is most likely to occur. This period is crucial for the stabilization of the patients and for optimal recovery. The Welcome Home Program has reduced hospital readmission to a staggeringly low rate of 2.1% for Spring Hills Home Care Services clients, which is far below the national average of 15%.

Andre Gomez, Vice President of Home Care Operations for Spring Hills Home Care Services explains, “The Welcome Home Program was created to maximize and optimize the quality of life for our clients.  We know that 90% of the $3.3 trillion allocated to health care in the US is spent during the final years of a person’s life. At Spring Hills, we are focused on giving life to those years, not merely adding years to life. We empower our clients to enjoy the best versions of their lives and enjoy this stage”.  Alexander Markowits, President/CEO of Spring Hills Senior Communities, continues, “Spring Hills developed the Welcome Home Program to ensure that our clients have everything they need at these critical transitions. By delivering this level of care when they are at their most vulnerable, we can eliminate the risk of transfer trauma, and greatly improve our clients’ outcomes.”

The Welcome Home Program team of professionals deliver immediate transitional care while assessing the patients’ needs and formulating a long-term plan. The Program includes:

One-on-one caregiver who stays with the patient morning, noon and night to help acclimate to the new situation which can include assisting with meals, navigating the new space, planning activities, unpacking and moving in, and arranging a social calendar.

Exercise physiologist who makes a physical assessment to maintain appropriate fitness levels.

A Spring Hills Home Care Services team member ensures that furniture is properly placed, that there are no throw rugs or tripping hazards, that handrails are present and correctly installed, that kitchen facilities are safe, etc.

Our wellness team makes sure the patient is well nourished, and is eating and drinking enough to maintain optimal health. Dehydration one of the biggest risks during transfer trauma, and this is monitored carefully.

A complete medical assessment is conducted by a registered nurse.

Medical Management Review is implemented; this includes medication, pharmacy, doctor appointments, providers, family and loved ones’ contact numbers, etc.

Spring Hills Home Care Services specializes in customized solutions for seniors, helping them to optimize independence wherever they call home. There are offices in Cherry Hill, NJ, Orlando, FL, Henderson, NV, Centerville, OH and Alexandria, VA and in Round Rock, TX. For more information, visit click here.

About Spring Hills Senior Communities & Memory Care Communities:

All Spring Hills Senior Communities’, Home Care Services, Assisted Living Communities and Poet’s Walk Memory Care Communities offer a distinctive and innovative approach to home care services, assisted living, and Alzheimer’s care as led by Alexander Markowits, President/CEO. Signature Touches is the company’s holistic approach to offering individualized care and services that are designed to meet the needs and preferences of residents and clients. Personal choice is top priority in one of the company’s Spring Hills assisted living communities or in client’s homes with Spring Hills home care services located in NJ, VA, OH, FL and NV, or in one of the company’s Poet’s Walk memory care communities located in in TX, VA, NV and FL.  For more information about their Caring with a Commitment to Quality dedication to senior living, visit or

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