Skip to content

COVID-19 Update

Spring Hills is doing everything possible to address the COVID-19 pandemic, including working diligently to ensure everyone receives the best care possible. Please visit our COVID-19 Resource Center to find out more information.

View Our Response Plan

Close

Jersey’s Best – Spring Hills Delivers a Personalized Experience in Senior Living

July 23, 2021 | Blog

At the Spring Hills Senior Communities in Cherry Hill, Hamilton, Matawan, Morristown, North Wayne, Park Ridge, Princeton, Somerset, Wayne, Woodbury and soon in Livingston, team members understand that personalized service and a caring support system are the keys to happiness and success.

Exceptional staff members, exciting programming, concierge service and an above-and-beyond attitude make all the difference at Spring Hills Senior Communities in New Jersey.

According to a broad range of consumer studies, the vast majority of individuals want and positively respond to personalized service — a unique one-on-one experience that makes each of us feel seen, heard and valued.

At the Spring Hills Senior Communities in Cherry Hill, Hamilton, Matawan, Morristown, North Wayne, Park Ridge, Princeton, Somerset, Wayne, Woodbury and soon in Livingston, team members understand that personalized service and a caring support system are the keys to happiness and success.

“Throughout the Spring Hills family and especially at Spring Hills Livingston — a new, 150-bed licensed assisted living community (which includes a secure 31-private suite memory support neighborhood) that’s slated to open later this year — the key differentiator is our holistic individualized approach rooted in hospitality,” said Shain Cohen, MSM, CALA, CDP, executive director of Spring Hills Livingston. “It’s about the caring relationships we have with people, the way we accommodate and cater to our customers, and the service-based, above-and-beyond attitude with which we approach every interaction,” she said. “Our hospitality along with the care, services and programming we offer make us stand out.”

Programs at Spring Hills Senior Communities can include everything from sessions in writing and poetry, art, yoga and other types of fitness, gourmet cooking, master gardening and much more.

According to Cohen, the senior living industry is changing and Spring Hills stands at the forefront of that evolution. “Within the assisted living model, we’re redefining the term ‘health care,’ driving a new way of approaching and providing service beyond just health care, and setting a new standard in hospitality-focused, customer-oriented service,” she said. “Spring Hills represents a leader in this exciting movement.”

At Spring Hills Senior Communities, a key differentiator is the holistic, individualized approach rooted in hospitality.

A New Standard in Personalized Service

“At Spring Hills Senior Communities, our motto is ‘caring with a commitment to quality,’” said Cohen, who noted that there are many ways in which Spring Hills team members incorporate and deliver signature, personalized touches to residents and their families. Among them are the following:

Culture, music, local artists, guest lecturers, cooking demonstrations and many other experiences are regularly incorporated into residents’ calendars.

“Overall, health care in general and especially senior health care can be very daunting, confusing and stress-inducing for seniors and their family members alike,” Cohen said. “What we offer at Spring Hills Senior Communities is the solution to these issues. The human handholding, support, caring and compassionate contact, and personalized interaction we provide are incredible, intangible assets that delight residents and provide peace of mind to families.”

“The solutions we offer and the way we offer them deliver a guest experience that’s unlike any other,” Cohen concluded. “We’re dedicated to providing special touches and take pride in assisting people in living and thriving.”

For More Information

Spring Hills offers 16 senior communities throughout New Jersey, including locations in Cherry Hill, Hamilton, Matawan, Morristown, North Wayne, Park Ridge, Princeton, Somerset, Wayne and Woodbury and soon in Livingston. For more information, visit springhills.com. Spring Hills Livingston is located at 346 East Cedar St. in Livingston and can be reached by calling 973-333-2200 or by visiting springhills.com.

Contact Us