Offer a Variety of Training Programs
In addition to creating paths for growth, we also offer training programs to ensure that our associates can take the initiative themselves to position themselves for advancement. Business experts have found that, “A training program allows you to strengthen skills that each employee needs to improve. A development program brings all employees to a higher level so they all have similar skills and knowledge.” In the wake of the COVID-19 pandemic, we acted decisively to implement additional training based on circumstances that were relevant in real time, in addition to preexisting training such as the courses offered in Relias. To help our associates brush up on certain skills and safety tips, teams from various communities submit suggestions to be practiced and discussed during our daily Stand Up meetings. We are proud to provide these tools to our stellar associates who want to continue to strengthen their ability to care for others.
Annual Certification for All Staff
At the end of the day, senior living employees are tasked with the care of a vulnerable population. It is vital to ensure that all staff are constantly brushing up their skills and staying at the top of their game. One of the CARE Standards at the core of our company culture says, “All associates will successfully complete annual orientation certifications for their position.” From the top down, we pride ourselves on ensuring our assisted living, memory care, home care and post-acute care teams are regularly trained for their position.