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Spring Hills Post Acute Hamilton

A Strong Support System is Key to Happiness

At Spring Hills we aim to give patients the support and resources they need to live healthier lives. Fully integrated with our clinical programs, patients and their caregivers are engaged by our multidisciplinary care team before hospital discharge to facilitate their smooth transition to Spring Hills. Our associates ensure that the patient and caregivers are supported during their stay and for at least 90 days after they return home.

Signature Touches | The Essence of our Approach to Living

Our holistic approach is the cornerstone of our services that we call Signature Touches. Our personalized technique starts from the moment we meet as we discover more about you and your family. Focusing on specific needs and desires, allows us to customize care that enhances quality of life and engage patients in new experiences. Staff members from every department, recognize the uniqueness of our patients, and each has a role to play. We provide an innovative wellness system, Signature Trends, provides real time data and increases efficiency so our teams can spend more one on one time with our patients.

Spring Hills offers a unique opportunity for recovery. Our patients are engaged in a quality lifestyle from the clinical care and proactive rehabilitation they receive to dining that truly satisfies. All of our services are dedicated to caring with a Commitment to Quality.

Learn More About Our Signature Touches, Services + Care

Post Acute Care | A Patient’s Journey to Independence

Our team makes every effort to set patients on the right course to recovery. Through our proven health management process, we help ensure they stay on track. We provide all of the premier care services you’d expect from a leader, including the very latest connective technology. Nothing will ever replace the power of holding someone’s hand and letting them know it’s going to be okay. That’s the Spring Hills difference.

Caring to Exceed Expectations

We have learned something in our 20 years of senior care experience: people respond to people. Our associates understand that being attentive to an individuals likes and dislikes is important for their happiness, and happiness is key to the health of body, mind and spirit. This is the essence of Signature Touches, our holistic approach to living. Our clinicians know that the more they engage patients face-to-face, the more that patient feels cared for and accountable to following their recovery plan. Building trust through personal relationships with the people in our care and their families is at the heart of all we do at Spring Hills, and exceeding expectations is our joy and privilege.

Our continuum of care combines proactive clinical care and personalized support at every
stage of an individual’s health care journey. Our multidisciplinary care team ensures that every critical transition, such as the move from hospital to home or the move from home to a long-term care residence, is safe and seamless.

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“I would like commend a few staff at the rehab for their exceptional attention toward Joe’s needs and for making my family very confident in the care he has received. Raymond, Jason, Jessica, Nikki, Penny and more….. Joe needed this level of attention he got at Spring Hills and it will certainly carry over to his discharge home. Maddie and Madison were exceptional as well. Please have faith that there are caring people in this world. I was nervous about this process in the beginning, but have complete faith in Spring Hills Post Acute Care in Hamilton. They get it done.”

A. Kuehner

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Wishing everyone a happy Labor Day! Today we celebrate the contributions of those who built this country, fought for workplace rights, safety, and fair wages. Thank you to the men and women of labor and we hope you have a wonderful holiday! ... See MoreSee Less

Wishing everyone a happy Labor Day! Today we celebrate the contributions of those who built this country, fought for workplace rights, safety, and fair wages. Thank you to the men and women of labor and we hope you have a wonderful holiday!

This week is National Certified Nurses Assistant Week!

CNA week is a special time set aside annually to celebrate and recognize the important work that CNAs do all year long. During this week, healthcare providers, family and friends, and even patients can show their appreciation for their favorite CNAs.

We couldn't do what we do without the amazing diligence, patience, hard work, compassion, and kindness from our CNAs. Tag a CNA you know below and show your appreciation!
... See MoreSee Less

This week is National Certified Nurses Assistant Week!

CNA week is a special time set aside annually to celebrate and recognize the important work that CNAs do all year long. During this week, healthcare providers, family and friends, and even patients can show their appreciation for their favorite CNAs. 

We couldnt do what we do without the amazing diligence, patience, hard work, compassion, and kindness from our CNAs. Tag a CNA you know below and show your appreciation!

In our industry, working with older individuals who have health concerns and chronic diseases, loss is something our associates, residents, clients, patients and the families we work with are up against daily.

Loss due to an unnecessary, violent act is unimaginable. Our thoughts and prayers are with those who lost a loved one or child and those who are dealing with the aftermath of the trauma caused by the Uvalde, Texas, Elementary School shooting.
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Our Associate Spotlight this weekend is Nancy Zayas!

Nancy, thank you for always lending a helping hand and making Spring Hills associates even more exceptional.
... See MoreSee Less

Our Associate Spotlight this weekend is Nancy Zayas! 

Nancy, thank you for always lending a helping hand and making Spring Hills associates even more exceptional.

As we wrap up #WomensHealthWeek, share with us how you prioritize your health in the comments below! ... See MoreSee Less

As we wrap up #WomensHealthWeek, share with us how you prioritize your health in the comments below!
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Jessica Suro
Jessica Suro
18:31 26 Sep 22
Nurses and most staff are so nice but the service is poor. Some are not willing to facilitate bathroom help so they tell the patients to just go in their diapers. Appalling. This is a rehab facility where they are supposed to be learning these skills. Facilities nowadays are only as good as the aides that are doing so much of the manual work. If they aren’t stellar then neither is the facility.
Colleen Lewis
Colleen Lewis
19:18 10 Sep 22
I spent a nightmarish 8 and 1/2 days there after a full knee replacement I realized they were short staffed but housekeeping was deplorable the food was industrial but I survived that my biggest complaint and the reason I could not get out of there fast enough was the abomination they called pain management the medication my surgeon prescribed was never available yet I was supposed to take it every 6 hours so they had me living on sporadic doses of Tylenol my pain was constant and very detrimental to improving during physical therapy the physical therapist girls were the shining stars of the whole show I found them to be caring and professional and I really enjoyed them otherwise it was a bad experience I would never recommend anyone to go there it was more like a nursing home where people were absolutely pushed aside and neglected.
Jeff
Jeff
13:13 03 Sep 22
Nice clean place and friendly staff. Went there for a job. Told me I got the job filled out all the necessary forms, then told me they need to do a background check. Which is fine because I have a clean background. Never heard from them again.
Chester Keh
Chester Keh
21:00 01 Jul 22
The state needs to step in and shut this dump down! Not only does is smell like feces, because they let people sit in diapers all day, the ac does not work. Patients sit in soiled diapers for hours, literally screaming for help and go ignored. Then they get stuffed with melatonin at night to ‘rest’. The patient advocates do not answer or return calls when begging for help. My mother was lucky to see a single nurse each day, while most of her medical instructions went ignored. If you cannot hire staff, why are you open? Awful awful awful! If you love your loved ones, GET THEM OUT NOW! My mother is back in the hospital because of the neglect at this place.
Jeff Wallace
Jeff Wallace
02:53 31 May 22
Amanda Komoroski
Amanda Komoroski
23:08 30 May 22
Justin Ross
Justin Ross
02:42 29 May 22
I wouldn’t send my worst enemy here. My mother had to go here because St Lawrence rehabilitation was completely filled. They treated her horribly. They did not check on her wounds they did not do physical therapy.They left her compression socks on for three days and did not wash her.
Terri Sajkowski
Terri Sajkowski
17:25 14 Apr 22
I had the pleasure of meeting the Spring Hills Post Acute Team today and also touring their beautiful facility. Everyone was welcoming and informative about their services. I witnessed first hand the excellent care the patients were receiving. I highly recommend Spring Hills to anyone looking for a compassionate place for their loved ones.
Chance Jones
Chance Jones
16:12 09 Apr 22
Seems there are people in the world that care. After an emotionally challenging stay in the hospital the folks at Spring Hills helped us get through. We felt optimistic and encouraged. The food Specialist helped us understand how nutrition is important for healing.
Pamela Costello
Pamela Costello
16:17 06 Apr 22
This place is wonderful. Very accommodating and everyone has been very helpful. The head chef came to visit me to make sure the food is to my liking. I highly recommend this facility. Very professional and courteous staff
Norman Thighe
Norman Thighe
00:12 06 Apr 22
When my dad had knee replacement and needed Rehab, I was leaning toward outpatient since I did not think I would find a facility with the standard we expect. Luckily, my friend recommended me to Spring Hills and we couldn't be more thrilled with our experience. The nursing team was always ready when Dad called. The Rehab team was truly skilled, patient and got Dad back on his feet with confidence. The food was nutritious and delicious. Overall, we had a stellar experience in Spring Hills. Thank you!
Haul Rogers
Haul Rogers
23:02 27 Mar 22
With no guidance, my family had little to no idea what was next for us when faced with very difficult decisions. No one prepares for something you don't expect. . Not knowing one thing. We were guided by the hand of the team and are so grateful. He went in with uncertainly and left with, what we feel, is a gift of knowledge and Care. His health did get better and he is now.in a nursing center where his next chapter began. They're is no words. Most appropriate word if any, would be love.Gracias por todo
Janet Johnson
Janet Johnson
18:51 10 Feb 22
Please do not send your loved one here! My mother stayed there for almost a month. her things were stolen, she was left to sit in unchanged diaper for hours because no one would take her the bathroom. They promised a whole discharge plan including Visiting nurse home health aid and PT and OT. they lied and did nothing to refer these services. The prescriptions they wrote did not even match the discharge papers.My mother says she never saw a doctor the whole time she was there. They hardley explained how to give her meds and I had to dress her pack her things and get her out myself. It felt very much like no one cared about her at all. Please do not allow your family to go here.
Laurie Casazza
Laurie Casazza
00:38 24 Jan 22
My mother was there for only one night and it was horrible. She reported that she called out for help many times during and no one came. Her call bell was not plugged in and the electronic controls on the bed did not work because the bed was not plugged in either — theses are things I noted upon my arrival. My mom reported that One of the aides actually threw the call bed at her stomach. My mom had severe abdominal pain and no one answered her calls for help except the person who came to pick up her menu selections from her food tray and she helped her call me the morning after her admission to Spring Hill. I got to Spring Hill as soon as I could after the phone call because my mom was moaning any crying about severe abdominal pain. I walked in the room to see her the morning after transfer to Spring Hills from the hospital and she was sitting on the side of the bed in a soiled diaper ( because no one came in to assist her) wearing no gown or clothing with her breast exposed moaning and said that no one would help her or believed that she was in pain. The director of the rehab , Jason happened to walk into my mom’s room as I arrived to see her. I was enraged and demanded to speak to a nurse. Of course since the director was there I finally got someone to pay attention to my mom. Of course the staff denied everything my mom said. My mom is very with it and has no dementia and would it lie about her complaints. They obviously are staffed by people who are lazy and should not be taking are of patients who really need care. Do not send your loved one here because the staff will not provide the care they especially if they are frail and weak after being in the hospital. Thank goodness when the doctor finally came to examine my mom he ordered 911 to be call to bring her back to the hospital. I will never advise anyone to go to Spring Hill at Hamilton Rehab
S Y
S Y
21:46 19 Nov 21
I have had the pleasure of working with the team here. They are very dedicated to the care and well being of the patients.
Angela Ashley
Angela Ashley
23:59 06 Nov 21
I just wanted to stop and take a moment to express my upmost appreciation for the knowledge and patience you extended to me during my sessions.Your warm smile is so infectious it can be seen through your masks and that was one thing that made me feel warm inside and gave me the the strength to push forward! Even our little personal talks made me feel I was your only patient that you were working with and I could feel your determination push onto me.You did these special things in such a soft manner there was never a doubt in my mind that Courtney and Meghan would get me to where I needed to be. They were an amazing team and I thank god everyday that they were my team!! They are an exceptional physical therapy team. In my eyes 2 angels were sent down to me to get me through this trying time and they most certainly accomplished what they set out to do.Courtney and Meghan,Thank You from the bottom of my heart for all you have done for me!My family thanks you too!Love you guys,A. A.11-2021
Cynthia Miller
Cynthia Miller
07:27 30 Aug 21
This place is unsuitable, the nursing staff is horrible & unprofessional. My mother room was right across from nursing station, never answered call bell in timely fashion to assist her to bathroom during day or at night. I asked for a paper cup for water 40 minutes later no cup & nurse walked away from desk when I return back to desk. Once discharged no assistance with wheelchair or putting my mom in car & I'm using a cane to assist my walk. This place is SORRY & I would not recommend it to a pet let alone your loved one.
Rae
Rae
02:12 26 Aug 21
Awful. You can ring that stupid bell until you're almost dead. No one comes. Better have your loved ones bring you everything because you won't even get a glass of water.
angie kuehner
angie kuehner
16:00 17 Aug 21
I’m so grateful.I would like commend a few staff at the rehab for their exceptional attention toward Joe’s needs and for making my family very confident in the care he has received. Raymond, Jason, Jessica, Nikki, Penny and more..... Joe needed this level of attention he got at Spring Hills and it will certainly carry over to his discharge home. Maddie and Madison were exceptional as well.Please have faith that there are caring people in this world. I was nervous about this process in the beginning, but have complete faith in Spring Hills Post Acute Care in Hamilton. They get it done.A.K.8-17-21
Maria Marbella
Maria Marbella
13:33 24 Jun 21
I was there for just 4 days 3 months ago, & their outreach staff is harassing me with weekly phone calls. I asked them several times to STOP calling me, yet they persist. I will NEVER consent to use them again!
charles pessley
charles pessley
19:47 17 Jun 21
Care was amazing and the staff work so great together! My aunt felt so much better while in the rehab and her success at home is truly a testament of what this rehab did for her. I did not personally meet any of the staff, but my aunt who is known to have a strong personality (her words not mine) , she couldn't say enough positive.I thank you, because she thanks you.
Maryanne Hayes
Maryanne Hayes
23:39 12 May 21
Very clean and shiny. Staff was friendly. Food portions looked large and smelt delightful.
gloria moses
gloria moses
18:24 11 Apr 21
My husband was here on two occasions they stole my husband's new clothes I reported it they never replaced it they were not treating my husband's wound as order by Dr I felt he got poor care some of the staff was horrible, even some of the nurses I must say their physical therapy dept was good, they need to hire more people and get them out of bed,never seen anyone wash their hands...one unit was better than the other,this place could have good potential if ran professionally I would not recommend this place, the lady at the front door was always pleasant and helpful
Melissa Ambrose
Melissa Ambrose
19:20 17 Mar 21
Spring Hills provided the highest level of care for my mom during her stay at rehab. The nurses and staff were very attentive and highly skilled. They were on top of her condition and kept us informed of any status changes many times throughout each day, and because of that, she was able to be transported back to the hospital as soon as there was a change. The facility was beautiful and the kitchen was more than willing to prepare special foods for her when she had difficulty eating. I’m so happy that she received the care that she did.
Sylvia Ripple
Sylvia Ripple
23:11 22 Feb 21
Had a family member here awhile ago. She was giving up hope and the staff kept her smiling. Therapy was good. She can be difficult, but the structured environment and routine made a miraculous turn and she continues to do fine. She told us that she finally met her own heros. We thank you.
joe
joe
19:40 16 Feb 21
Do Not Send your loved ones here , under any circumstances
CHARLES WADSWORTH
CHARLES WADSWORTH
05:11 29 Dec 20
My 97 year old mother in law is there for therapy after falling and fracturing her hip
shareka !!!
shareka !!!
20:17 17 Sep 20
I really enjoyed the people who worked there they were nice and a pleasure to work with. There are some ppl who I wont to shout out but I lost the paper. I do remember M. Porter, Abbie, Sherri and Kezia.
Anthony Angelico
Anthony Angelico
14:59 20 Aug 20
Joel Williams
Joel Williams
01:54 15 May 20
Beautiful place, but poor service. Don't have enough nurses and aids to take care of the patients. It's so sad, because the place and people are so nice.
michael moore
michael moore
19:33 17 Jan 20
Marie Coppola
Marie Coppola
00:43 16 Jan 20
Nurses and aids were not understanding and. Caring it seemed they only wanted to do. Bare minimum moved my relative too a freindlier and more caring rehab center
Moreenyke Olatunji
Moreenyke Olatunji
20:59 31 Dec 19
Seeker Ingram
Seeker Ingram
09:19 31 Dec 19
A Great Place Very Great Staff All Great Physical Therapy Workers F Facility Neat Clean. Food Is On Time Schedule All Breakfast/Lunch/Dinner On Time I Would Recommend This Facility To All
Erica Chiarelli
Erica Chiarelli
19:17 04 Dec 19
Rashida Diwan
Rashida Diwan
19:15 27 Nov 19
Takes good care
Kirk
Kirk
22:51 15 Nov 19
A terrible experience for my mother from the first day to the last: 10 days in total (after a five-day hospitalization).The place looks nice, but that is meaningless if your loved one isn't being treated with dignity.I was there each day and I had issues from not dressing her to not cleaning to misplacing items to poor communication to outright negligence.Most of the time the nurses were sitting at their station typing into the computer; no effective communication with me even though I always greeted them as I entered.Sure, when I raised issues, attention was provided, but what about those that don't have someone able to be their advocate?On discharge day (arranged by the on-site social worker the previous day and communicated to me twice), I got there in advance of the transport to find my mother not dressed and no one among the nursing or aid staffs knowing she was being discharged.If you have a loved one there, you must be very vigilant or there will be neglect.Better, don't go there at all!
Justina Dieujuste
Justina Dieujuste
19:30 14 Nov 19
Liz Guinan
Liz Guinan
16:46 05 Nov 19
I share Melinda's review. The management of this facility is singularly focused on finances, and patients are merely a means to the financial end. Patients cry out for help, but the staff is so limited they simply cannot get to these people. Eventually you can see the defeat in the staff, and their attitudes become awful. They complain in front of patients, behave in an exasperated way, and quickly tell you how terrible it is to work there. Our mom was there for several weeks, and we were all STUNNED by the turnover in CNA and nursing. The PT staff is great, and many of the individuals care. But, they are hampered by the management. I could go on & on about how awful it was for our mom & for us, but let me say this for expediency: PLEASE, if you MUST place your loved one there, make sure to stay with them & be prepared to care for them yourself.
Aliasger Neemuchwala
Aliasger Neemuchwala
23:24 01 Nov 19
Pat Marrazzo
Pat Marrazzo
02:10 20 Oct 19
Very uncomfortable place,clothes get missing, head nurse is not trustworthy, poor decision making, they need to put someone undercover to really see what goes on it that place.
Pastor John R. Taylor
Pastor John R. Taylor
12:36 17 Oct 19
Orlando Colon
Orlando Colon
23:18 14 Oct 19
Ciara Robinson
Ciara Robinson
11:33 13 Oct 19
Marie Lourdes Delucien
Marie Lourdes Delucien
23:17 04 Oct 19
Sakina Diwan
Sakina Diwan
21:41 28 Sep 19
kuki Kay
kuki Kay
23:47 27 Sep 19
Love this place. Friendly staff, clean facilities
cecile C
cecile C
20:49 17 Sep 19
It was clean, however I had to ask an aid for my mothers tray that was sitting getting cold for breakfast while her room mate ate was already half way through her meal.
Alexis Turner
Alexis Turner
15:56 06 Sep 19
Wonderful I got a job offer
Mona Mason
Mona Mason
12:21 02 Sep 19

At Spring Hills, our post acute care centers have established revised emergency outbreak plans for the care of our patients with confirmed or suspected COVID-19. We have established specific plans and procedures for each of our locations.

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