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Poet’s Walk Round Rock

A Strong Support System is Key to Happiness

Poet’s Walk offers a variety of residential care options and clinical programs to meet the needs of the people we care for and provides peace of mind for those who love them. Our continuum of care combines proactive clinical care and personalized support at every stage of an individual’s health care journey. Our multidisciplinary care team ensures that every critical transition is safe and seamless.

Signature Touches | The Essence of our Approach to Senior Living

Our holistic approach is the cornerstone of our services that we call Signature Touches. Our personalized approach starts from the moment we meet as we discover more about you and your family.  From an engaging lifestyle to dining that truly satisfies, our services are dedicated to caring for our residents in a community environment. Focusing on specific needs and desires, allows us to customize care that enhances quality of life, respect time-honored passions, and engage residents in new experiences. Staff members from every department, recognize the uniqueness of our residents, and each has a role to play. We provide an innovative wellness system, Signature Trends, provides real time data and increases efficiency so our teams can spend more one on one time with our residents. Residents experience life at Poet’s Walk communities through our Signature Touches programming.

Learn More About Our Signature Touches, Services + Care

Memory Care | Living with Dignity + Purpose

The essence of our philosophy to dementia programming is to provide person centered care. Our innovative memory care program is based on the strengths and interests of our residents, providing the ability to choose, maintain a sense of dignity, value, and purpose. We provide supportive and open communication with our families. All Care Partners are trained in Alzheimer’s and dementia care, focusing on caring with a commitment to quality and exceeding the expectations of our residents and their loved ones.

This Is The Moment That Matters


Safety is essential to the wellbeing of our memory care residents and peace of mind for those that love them. We take a proactive and respectful approach using technology to:

  • Provide real-time data
  • Increase efficiency for more one-on-one time
  • Connect with other healthcare providers


Care Flowers is a communication tool to understanding residents needs and appreciating what they may be trying to share. Different flowers represent certain wishes, thoughts, and feelings to help support a resident’s choice, independence and engagement efforts.

 

Caring to Exceed Expectations

We have learned something in our 20 years of senior care experience: people respond to people. Our associates understand that being attentive to an individuals likes and dislikes is important for their happiness, and happiness is key to the health of body, mind and spirit. This is the essence of Signature Touches, our holistic approach to living. Our clinicians know that the more they engage patients face-to-face, the more that patient feels cared for and accountable to following their recovery plan. Building trust through personal relationships with the people in our care and their families is at the heart of all we do at Poet’s Walk, and exceeding expectations is our joy and privilege.

Our multidisciplinary care team ensures that every critical transition, such as the move from hospital to home or the move from home to a long-term care residence, is safe and seamless. Our continuum of care combines proactive clinical care and personalized support at every stage of an individual’s health care journey.

Home Care | Private, Personalized Care in the Comfort of Your Home

Not ready to make the big move? We understand. For seniors whose happiness is being at home, our Home Care Services provide flexibility, personalized support and the assurance of safety. Our dedicated certified Home Health Aides (CHHAs) are trained to care for individuals with chronic illnesses and conditions such as dementia, cardiovascular disease, and osteoporosis. We provide condition-specific education, exercise programs, and other assistance to help individuals manage their condition while living where they feel best. If the big move is causing added anxiety, ask us about our Welcome Home Program.

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“My loved one has been at this facility for 1 1/2 years, and I have yet to have any reason for complaint. You can tell EVERYONE that works here, from the care staff and management to the dining and maintenance staff, really takes pride in what they do and actually CARE about the residents here. It is so reassuring to walk into a place that has the amount of integrity that these amazing people do. Very clean and inviting community to say the least. Anytime I’ve brought an issue or concern to staff’s attention it is resolved in a very professional and timely manner. I could go on with my boasting, so I will leave it at that!”

S. Allen

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See Below for the Latest Activities + Reviews

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Spring Hills is hiring! We offer:

• Medical, Dental
• 100% Paid Life Insurance
• 401k Match
• Sign on Bonus
• Holiday Pay
• Vacation and Sick/Personal Time

Use the link below to apply:
www.indeed.com/cmp/Spring-Hills-Senior-Communities
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Spring Hills Hamilton had an amazing Success Story recently! Mary came to us having a chronic g-tube, sepsis and even COVID. She was dependent for all her care but now, she's able to walk and no longer needs her g-tube! She was very happy with her stay at Hamilton, with the community showcasing her discharge below!

#successstory #postacute #healthcare
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Spring Hills Livingston's Assisted Living Community is coming along amazingly, with an expected Grand Opening in Summer 2022! Pictured is our spacious Studio Apartment - with Kitchen and Bathroom - for residents so that they can Live Happy!

For more information, give us a call at: 973.333.2200

#grandopening #firstlook #assistedliving
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We love seeing great reviews from our residents and their families! When it comes to Caring with a Commitment to Quality, Spring Hills Middletown has gone above and beyond for their seniors!

#happycustomer #assistedliving #healthcare
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We love seeing great reviews from our residents and their families! When it comes to Caring with a Commitment to Quality, Spring Hills Middletown has gone above and beyond for their seniors!

#happycustomer #assistedliving #healthcare

Poet's Walk San Antonio had a Case Managers Appreciation Lunch with Methodist Hospital, Elysian Hospice, Advanced Healthcare, & TheraCare! We provided lunch and a quick presentation to 65 case managers. Everyone was given lunch and PWSA trifold. It was a great turn out!

#appreiciation #luncheon #foodtruck
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Andrew M
Andrew M
18:32 27 Sep 21
Love this place!! I'm always met with smiling faces from friendly staff when I visit, and their commitment to care is second to none. I would gladly recommend this place to anyone looking for quality memory care.
Terri Wallace
Terri Wallace
10:38 21 Sep 21
There is no harder task than finding the right place for your loved one, but I feel I have found it with Poet’s Walk Round Rock. This place is so wonderful. Unfortunately the first place I had my mother was not the right place, and I was very apprehensive about making another wrong move, but then I met Lisa, their Marketing Director, and I knew this experience was going to be a great one. Her warmth and sincerity, and her love of the residents just oozes out of her. The facility is clean, the food is good, and the staff is caring and engaged with the residents. There is beautiful outdoor areas where the residents can go to and be safe, and there is many activities for my mom to participate it. She is so much more engaged here and has so many wonderful friends, something that she did not experience before. Pam, the nurse keeps me updated on my mother’s health, as well as allowing me to participate in her care plan. There is always a licensed nurse on duty. The best part of this place is Tawny, the Family Advocate. She is such a blessing to me! She keeps me updated every day with how my mom is doing and how her day was. She has really made a difference in how I feel about memory care facilities. I love that they have an app where my siblings can see how our mom is doing and what activities she participates in, even though they don’t live close. What a nice way to include the whole family 💜. This place is amazing, take a tour and meet the staff, they are great. My only regret is that I didn’t find this place sooner.
Teri Egan
Teri Egan
21:18 06 Sep 21
My mom has lived at Poet’s Walk (PW) Round Rock for over one year now after moving from the Northeast where she spent her whole life. Coming to live in Texas was never on her radar nor mine. After, her living with my family for 6 years in NY and many falls I knew it was time to find mom a place where she would be safe and cared for 24/7. My husband found PW while living down in the area himself trying out new employment. From the moment we spoke on the telephone to the representative who contacted us, we knew PW was the place for mom. This representative went above and beyond as she traveled to Newark Airport in NJ, and slept in the airport the night before so she could pick mom up and bring her back to the facility in Round Rock. I figured for sure there must be a huge fee for this service. I was told there was no fee, and this is what PW does for a loved one traveling from out of state. Naturally, I was completely in shock awe!!Since mom has lived at PW she has experienced the most caring and loving staff you could ever imagine. I visit mom every couple of weeks and when something happens (mom feeling under the weather, gets a scrap or cut, etc.) I am immediately notified by the on duty nurse. Mom has made lots of friends and is no longer lonely waiting for our family to return home from work for conversation and company. She is safe, well fed, loved, impeccably clean, and happy and smiling whenever I visit. The staff polishes the residents nails and toe nails and makes them feel special and look great.There is a hair salon on the premises, mobile doctors and dentist that come to the facility. Name what you want and the staff there will make it happen. My mom does arts and crafts, memory games, exercise, helps to water plants in their beautiful courtyard and gardens. My mom has a beautiful room and view of the rose garden.One complaint mom has is the food; but she complains about most food and can be very picky.🤣 Another complaint is that many of the residents have some form of dementia, and mom is constantly telling me that she is the only one who knows what’s going on and that everyone repeats themselves over and over again and is confused. I go along with it and laugh to myself because she does not realize she does the same thing. 🤣Let’s face facts, the reason one goes to assisted living (AL) is because they obviously need help and supervision that their loved one’s cannot provide, otherwise they wouldn’t be there in the first place.I will say sadly there is a lot of staff turnover, but that is too be expected in a field where you can easily burnout quickly. In the six years I had mom living with my family, I was in the burnout phase, and I was not with her all day as she went to a day program.Honestly, PW is the most wonderful loving and caring facility. You would have a difficult time finding another AL facility that meets their standards of quality and excellence.😊
Jessica Reichl
Jessica Reichl
16:51 03 Sep 21
Poet’s Walk is a beautiful, clean and welcoming community. The staff is hands on, compassionate and show attention to detail when caring for their residents. Every resident is treated like family. Would definitely recommend!
Mary Duley
Mary Duley
22:29 28 Jul 21
Poet’s Walk is the BEST in memory care. The entire staff is absolutely amazing and is so dedicated to making every resident feel special and that they get the very best dignified care and loving attention. They provide the highest quality of life, an amazing activity schedule that benefits each and every resident, quality meals, allowing residents to maintain and support self esteem, dignity, and their own daily tasks while providing residents a home like atmosphere that is safe and secure. Residents live in the privacy of their own personal rooms but engage in activities that suit their personal needs. The community is warm and inviting from the time you walk into the front door until you leave. As a wife, I am so thankful to have my husband in such a caring community and am able to relax knowing he is being taken care of by the very best staff in all of Austin!! I recommend Poet’s Walk Round Rock highly!!
Savannah Allen
Savannah Allen
21:15 02 Jul 21
My loved one has been at this facility for 1 1/2 years, and I have yet to have any reason for complaint. You can tell EVERYONE that works here, from the care staff and management to the dining and maintenance staff, really takes pride in what they do and actually CARE about the residents here. It is so reassuring to walk into a place that has the amount of integrity that these amazing people do. Very clean and inviting community to say the least. Anytime I’ve brought an issue or concern to staff’s attention it is resolved in a very professional and timely manner. I could go on with my boasting, so I will leave it at that!
Ava Rohde
Ava Rohde
03:33 28 Jun 21
Poet’s employees are very caring and very professional. You can see by the way they care for the residents that they are in tune with each and everyone's needs. I have been there at different times and nothing changes. Poet’s Walk was the first Memory Care Faculty I visited. Went to 6 others and I always said they are no comparison to what Poet’s Walk offered and the love and kindness they have for the residents . I would recommend the facility to anyone. The staff does an awesome job. My aunt always says the food is very good.
Suzie Balduff
Suzie Balduff
18:23 22 Jun 21
The staff and Care Team have been great. My mother in law moved in the first of May. It was a big adjustment for all of us however we have total confidence and trust in Poets Walk. They communicate with us often with updates and pictures of my mother in law. They quickly reply to emails , texts and phone calls. My mother in law looks great and healthy and happy and this is all because of the people at Poets Walk. The staff is educated about the types of dementia and are very professional yet kind and helpful. The facility is clean and well taken care of which was also very important to us. They truly want the best for their residents. We couldn’t be happier and would highly recommend Poets Walk to anyone searching for a new loving home for someone with dementia.
Jason DeCesari
Jason DeCesari
17:11 18 Jun 21
Poet’s walk is an excellent place to provide the proper care of a loved one. The staff is knowledgeable, kind, and supportive. The choice to move a family member to a memory care community isn’t easy but they offer guidance, support, and peace of mind. Do not hesitate to consider this community for your family member. As a therapy provider, I am proud to work with the team in this community.
amparo vasquez
amparo vasquez
18:28 17 Jun 21
Im a new employee of this company and i really love it and love working here it a lot of challenge but it a good company to work for the staff is real nice and sweet and very helpful thanks to amanda Buck
Elizabeth Cameron
Elizabeth Cameron
17:39 04 Feb 21
Very clean and disinfected thoroughly, they take many precautions to keep my mom safe from covid. Meals are very delicious which is an added bonus.
Lisa Cifers
Lisa Cifers
16:55 04 Feb 21
Best quality care my father has ever had in any community.
Shelia Turner
Shelia Turner
17:46 18 Dec 20
This place looks really nice when looking from the outside in. Having experienced the extreme medical neglect of a love one has left a bitter taste in my mouth for this facility.Please think two or three times before leaving your love ones in their care.If you are ready for your love ones to Die leave them here.Do a State background check on this facility first !!!!
Chauncy Rice
Chauncy Rice
15:34 07 Dec 20
Amazing Experience with the entire team. Excellent communication and a extremely engaged team. This is much appreciated especially during this time. I would not have my mom anywhere else
David Cole
David Cole
01:40 27 Oct 20
Noe Medrano
Noe Medrano
01:40 12 Sep 20
This facility is a business. That is plain and simple from their approach. It is very smoke and mirrors to create an illusion to families that their facility is a happy and healthy environment for their loved ones. The truth is the actual caring members of the staff and a few managers are overworked and under appreciated. Poets Walk is under Spring Hills which hires people that may be competent in agendas but not in actually investing in any aspect of loving or caring for their residence. They have received one star for their showmanship and magic show presented to the potential room space to be filled, but other than that, the way this facility is run is conducive to a high turnover rate and toxic environment. I commend the assistants, volunteers, caregivers and nurses who do more with little and are often caught in the middle of actually caring and having to adhere to the goals put forth by incompetent administrators, activity directors and monetary planners. I wish I could recommend an alternative, but I can’t. Just be aware the real people who will be changing your soiled loved ones, feeding them, bathing them and playing games with them get paid 13.00 an hour. The people that sell you on how this facility is the Ritz Carlton get paid much more and will stop caring once your commitment is made. That might be something to process before making your decision.
Mickey Uchiha
Mickey Uchiha
15:16 03 Aug 20
If I could give this place no stars I would this place smells bad lights constantly go out has pest problems the care staff is sweet I liked working with them the new management is rude for no reason and wont work with their workers it's their way or the high way a lot of good amazing workers are leaving because of them because they think work is more important then furthering ur future I loved the residents there not worth the money the families pay for them to be there also is more of a memory care then assisted living just so hall know the assisted residents complain about it.
Jaquita Clark
Jaquita Clark
23:18 27 Jul 20
Terrible place! Be aware that they told their workers to make positive reviews. The upper management is terrible to their employees! DISRESPECTFUL. The way they treat their employees will trickle down to your love ones that reside there. Go check on them, Randomly show up, and ask questions.
Amy Elwin
Amy Elwin
22:36 14 Jul 20
Poets Walk has always treated my family member very well. Always patient and mostly sticking to their set activities. They do have a lot of turnover with admin but the new Executive Director went above and beyond today. She explained state regulations with visiting our sick family member who is sick. I appreciate the kind words and understanding their staff has towards a rough time in our lives. Not to mention such weird circumstances with Covid going on. Overall a great memory care facility.
Carol Davey
Carol Davey
14:47 10 Mar 20
Law Pledge
Law Pledge
22:57 13 Feb 20
It might be time to move Mom. Zero follow up by the Director is the norm and I'm tired of the rotating door of managers, which is a direct reflection of the Director's leadership or lack thereof.
Molly Nedley
Molly Nedley
16:35 18 Sep 19
Thank you to the amazing staff at Poets Walk! They took care of a resident and family who needed love and support more than ever! Way to go team!
Diana Marks
Diana Marks
14:59 14 May 19
Graham Paterson
Graham Paterson
04:20 09 Apr 19
I visit this facility weekly in my role as a hospice chaplain with Compassus, a non-related company. Our patients are consistently cared for very well. The staff are always friendly.
m angel
m angel
06:01 26 Mar 19
i visited this place for my mom in law last year for my mom in law. The person that tour me around made sure that it is the best place for your love ones to stay.They have 24 hours nurse on duty and it made me feel my mom is safe here. I was about to make a decision to bring my mom here but the second time around i went back I over heard most of the staff left because of the bad management and i have noticed they only have 2 aids for 30 residents and I am not impressed on the activities. The lady that sits with the residents doesn't seem to be creative and very encouraging and most of the time I was there she is the one doing all the job for the residents and some are just watching her painting or coloring the book. That's when i decide not to bring my mom in law here.
Anthony Galvan
Anthony Galvan
04:12 13 Mar 19
I visited Poet’s Walk in Round Rock and was extremely impressed with all the associates I encountered. From the time I arrived to inquire about memory care for my family member, I was provided with resources and the utmost respect to make the best decision for necessary care. I would highly recommend visiting this community.
Brianna Salinas
Brianna Salinas
18:24 21 Feb 19
Do your after hours research !
Lisa Von Behren
Lisa Von Behren
04:44 27 Nov 18
I posted a review this summer and it wasn't as glowing as this one. Many top staff had left and the place was in turmoil. Positions are now filled and things have turned around greatly under the care of a new manager. My father-in-law was here for about 6 months. Many of the aides are great, but not all. This is typical, I'm sure. They were very patient with my father-in-law, who had frequent outbursts. David, the social director, went out of his way at every turn to make my father-in-law comfortable and help support my mother-in-law, even giving her flowers and chocolates on their anniversary, since her husband was no longer able to do so. Several employees (Nicolette and Trenae) even attended my father-in-law's funeral. The front desk staff always have on a smile. They strive to treat your family as their own. We are very thankful for their support and care of our family member in his last months.
CASEY GARNER
CASEY GARNER
16:57 24 Apr 18
I wouldn't give this place and stars. There managers are so rude and ugly to you over the phone or in person. The lady that is a Business Office Manager is a snotty black lady with her damn nose up in the air. I went in there a few weeks ago for a tour and she was telling one of her cna's that she cant do anything you need to go to your manager, She was very loud when she said it, and on top of that the cna girl look too young to be working there. I dont want kids taking care of my mom. And when I was on the tour some of there workers smell nasty like they just got done smoking weed. Then I said to myself Im not gonna bring my mom to this place. The Poets Walk in Cedar Park is more better than the Round Rock one and I thinking of going to them no this one..
TONY LARSON
TONY LARSON
15:22 16 Apr 18
This place is the worse I been to out all the Memory Care places I been to, The place smell and was dirty inside, But let me tell you from the start, Went in to see the place wasnt greeted or even a smile when I walk in. I met the manager and she was rude from the start cause she was on her cell phone. We went inside and that's where it got worse the place was dirty and smell, the care staff was sitting down on there phones, some of the staff look way to young to be working there, The manager didnt really wanted to tell me noting about the place she kept looking at her phone, So I left I wont be sending my dad to live here he will be going to another place... VERY RUDE
Porsha McArthur
Porsha McArthur
22:46 26 Jan 18
Julie Cramer
Julie Cramer
23:22 10 Aug 17
I recently interviewed for a job here. I don't know if I will get the job or not, but I was blessed to be introduced to such a special memory care home. I have 10+ years experience working in this industry. Poet's Walk is up there with the best places I've seen. Their technology to aid in the care & well being of their residents is top notch. It is far above anything I've seen before. The director has a real passion for what they do and it shows in the atmosphere of the community. They are the only Assisted Living home I've ever encountered that employs a full time social worker. They also have a full time nurse, which is becoming more popular, but most places only employ a part time nurse. They grow their own vegetables! They have life care stations which is vital to efficient memory care. The position I'm hoping to get is in sales. I have a strict policy on only selling something I personally believe in. I personally believe Poet's Walk is an excellent community to trust with your loved one's care.
Brittney Hunter
Brittney Hunter
21:29 15 Mar 17
I love this place
Jannelle Cordero
Jannelle Cordero
15:00 15 Feb 17
Lisa Mejia
Lisa Mejia
23:00 29 Jan 17
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